FAQs

Common Questions, On the Record

We bring dedicated SERM expertise, established platform relationships, and 24/7 monitoring infrastructure that would take years to build on your own.

A full inventory of searchable results tied to your name or brand, each scored by risk, delivered as a written report within 3 business days.

Our average case resolves in 61 days, though timelines vary based on the content's authority and how it's currently indexed.

No agency can guarantee outright removal of third-party content. We guarantee a documented process and measurable suppression progress against SLA.

It's automatically added to your case log and addressed under your existing engagement — no separate charge for in-scope monitoring alerts.

Yes. Every engagement is covered by a signed confidentiality agreement before any work begins.

Yes — you get read access to the same dated case log our team works from.

Yes, we've managed cases across 40+ industries and multiple countries.

Details are outlined in your engagement agreement before you sign — see our Return & Refund Policy for full terms.

No. After the initial engagement term, all plans move to month-to-month.

Monitoring Active

Your Next Search Result Is Still Being Written.

Get a free audit and a written remediation plan — no obligation, delivered within 3 business days.

Request Free Audit